No doubt I've mentioned these before; Nee Naw - Blog of a Dispatcher in the London Ambulance Service's Control Room is always a good read, no less so than today's post
I knew it was going to be a suspended the second the operator connected the call. Whilst a hysterical caller does not always (or even usually) mean a serious call, these weren't the usual panicking screams but howls of sheer terror. I wondered if it was going to be something gruesome; it was almost a relief went she told me that the patient was her elderly grandmother, who was "not waking up". #
And Random Acts Of Reality is another blog which is also always very interesting.